Frequently Asked Questions
My alarm didn't go off. What happened?
Make sure notifications are enabled for Wakezy Alarm in Settings → Notifications. Also check that your iPhone is not in Focus / Do Not Disturb mode, and that the volume is turned up.
How do I set a recurring alarm?
When creating or editing an alarm, tap Repeat and select the days you want the alarm to repeat (e.g. Mon–Fri for weekdays).
The app doesn't ring when it's in the background.
Go to Settings → General → Background App Refresh and make sure Wakezy Alarm is enabled. This allows the app to trigger alarms reliably in the background.
How do I delete an alarm?
Swipe left on any alarm in the list and tap Delete, or tap Edit at the top of the screen to enter edit mode and remove multiple alarms at once.
Is my data backed up?
All alarm data is stored locally on your device and backed up automatically via iCloud Backup (if enabled in your iPhone settings). We do not store any data on our servers.
Contact Us
Can't find what you're looking for? Send us an email and we'll get back to you as soon as possible.
Email SupportWe typically respond within 1–2 business days.
Privacy
Read our Privacy Policy to learn how Wakezy Alarm handles your data (spoiler: we don't collect any).