Daily‑Lan Support

Help center • FAQs • Billing & subscriptions

Contact us

Need help? Email our team và chúng tôi sẽ phản hồi sớm nhất có thể:

Email: minhhai12anqb@gmail.com

Tip: include your app version (Profile > About), iOS version, device model, and a screen recording if possible.

Having issues with an App Store purchase? You can review charges and request refunds at reportaproblem.apple.com.

Daily‑Lan subscriptions are handled securely by Apple. To change or cancel a plan:

Reinstalled the app or switched devices? In Daily‑Lan, go to Profile > Restore Purchases to re‑activate an existing subscription.

If your plan includes a free trial, you won’t be charged until the trial ends. Cancel at least 24 hours before the trial ends to avoid charges.

App not syncing / loading? Check your internet connection and try again.
Audio / microphone issues? Ensure microphone permission is enabled in Settings > Daily‑Lan.
Pronunciation not scoring? Move to a quieter place and speak near the mic.
App crashes? Update to the latest version from the App Store and reboot your device.

What is Daily‑Lan?

Daily‑Lan helps you practice English conversation with AI, assess pronunciation, and track vocabulary & grammar achievements—daily.

How do I change my subscription?

Open iOS Settings > Subscriptions, select Daily‑Lan, then choose a different plan or cancel.

I purchased but Premium isn’t unlocked

Tap Restore Purchases in the app. If it still fails, email us with your Apple ID (masked) and purchase date.

How do refunds work?

Apple manages refunds. Visit reportaproblem.apple.com and follow the instructions.

Do I need an account to subscribe?

No login is required to purchase. Your subscription is linked to your Apple ID and can be restored anytime.

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